- wlug - University of Waikato Mail Lists

Usability study
by Craig Box 10 May '05

10 May '05

Hi all, Kirsten has asked me to pass on this message on behalf of the University of Waikato Usability Laboratory. Anyone interested should contact her directly as per below. Craig Are you an Early Technology Adopter? ---------------------------------------- The Usability Laboratory is doing usability research for Telecom. We need study participants who: * Spend $40 or more per month on their mobile phone. * Use mobile data services. * Use the Internet. * Use or have one or more of: digital camera, games console, Game Boy, personal web page or a Broadband Internet connection. If you'd like to participate, please contact: Kirsten Thomson on 0800 USABILITY or email: kthomson(a)cs.waikato.ac.nz.

1 0

Upcoming WLUG committee meeting (1 week today)
by Meeting Reminder bot 10 May '05

10 May '05

As per the WLUG charter, please note that there is a WLUG executive committee meeting one week from today. If you wish to get an item on the agenda for this meeting, please email it to secretary(a)wlug.org.nz. ---------------------------------------------------------------------- WLUG Committee Meeting To have something added to the agenda for this meeting, please email secretary @ wlug.org.nz. Provisional agenda: # Minutes from previous meeting # Matters arising # Correspondence # Treasurers report # General business

1 0

RE: [wlug] High speed internet ADSL
by Craig Box 09 May '05

09 May '05

Ian McDonald wrote: > If the alarm is on the phone side of the filter why can't you use ADSL > elsewhere and why don't you need filters elsewhere? > > Unless by phone side you mean behind the filter instead of in the > phone socket of the filter which would then make sense. > > All that an ADSL filter is, is a cheap bandpass filter. In general alarms are wired directly into the telephone system, not to a plug which goes into a socket. If it was, then eveyrone would just unplug the socket, and the alarm couldn't dial out to say it had gone off. In a wires-to-a-wall situation, if there is a random wire cut, the alarm should go into "I have been tampered with" mode. Therefore you can't just drop an inline filter in as easily as you can in front of a telephone. You can do your own ADSL installs (http://jane.nevada.net.nz/realDSL.jpg) but unless you have good equipment, it's not advised. The internet would always drop out at the flat in the picture. :) Craig

4 3

High speed internet ADSL
by Ron Dean 09 May '05

09 May '05

ADSL USB Modem (DSL-200) Ihug are offering 256k with a 4gig limit If you go over the limit it defaults to 64k Does anybody have experience with this modem with Ubuntu. Because I have a monitored home alarm and the phone line carries data their installation cost is $148 including modem and wiring installation this month only.

3 3

RE: [wlug] Internet Banking using Ubuntu and Firefox
by Lindsay Druett 09 May '05

09 May '05

> On Mon, May 09, 2005 at 01:22:10PM +1200, Justin Hyde wrote: > > I contacted the bank this morning and received the reply below. > > Change banks, let them know why afterwards. > > James. Why ? At the end of the day, while it maybe frustrating that there are support issues with regards to doing Internet banking, I would rather be dealing with a bank that has a closed security policy and keeps my money safely tucked away. Security is their primary responsibility. As Matt said, a polite email to the bank explaining your problems, what you've encountered is a more appropriate action to take. Anyway, when you are more than likely to encounter the same problems with the next bank. Just bear in mind that they won't come up with an instant solution (unless they have already identified this problem) as they will spend time doing testing.

8 8

AVG for Linux
by Shane Taylor 08 May '05

08 May '05

I know there was a thread about a month ago about Linux antivirus software, but I don't recall anyone mentioning AVG. Grisoft now have various versions of AVG 7.0 on offer for email servers & workstations. Has anyone tried any of the Linux versions yet?? http://www.grisoft.com/doc/Programs/lng/us/tpl/tpl01?prd=trisng Shane.

1 0

RE: [wlug] Internet Banking using Ubuntu and Firefox
by Justin Hyde 08 May '05

08 May '05

yes, it should be https://www.ebank.hsbc.co.nz/ WINXP browser = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050321 Firefox/1.0.2 Browser String from www.showmyip.com = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050321 Firefox/1.0.2 Have to reboot to get Ubuntu version, post shortly -----Original Message----- From: mglb1-forwarding Sent: Mon 09/05/05 13:30 To: Waikato Linux Users Group Cc: Subject: Re: [wlug] Internet Banking using Ubuntu and Firefox On Mon, 2005-05-09 at 13:22 +1200, Justin Hyde wrote: > Hi > > After installing Ubuntu on the weekend at the install fest, I tried > accessing my internet banking service with HSBC. > > I got an error message saying that I should use IE or Netscape. I > contacted the bank this morning and received the reply below. > > Could someone using Ubuntu and Firefox check whether they can access > https://ebank.hsbc.co.nz to see if its just my computer or a general > problem. Assuming you meant https://www.ebank.hsbc.co.nz/ then yes, I too get an error message. > Could someone recommend a way of getting around the customer services > people at the bank and through to the IT guys? The only way I can think of is to ask the customer services people. I find email often works better than phone for these sort of problems. > As an aside, I could access this banking service using Firefox on my > WINXP setup. Now this is strange. What version or Firefox were you using under WinXP? They are most probably doing their browser detection using the UserAgent string that your browser supplies which I would have thought would have been fairly similar between Linux and Windows. Perhaps not... You could try going to http://www.showmyip.com/ in both Windows and Linux, and recording the Browser (UserAgent) string it reports, I'd be interested in seeing how they differ. Regards -- Matt Brown matt(a)mattb.net.nz Mob +64 275 611 544 www.mattb.net.nz _______________________________________________ wlug mailing list | wlug(a)list.waikato.ac.nz Unsubscribe: http://list.waikato.ac.nz/mailman/listinfo/wlug

5 7

Installfest
by Judy & Lindsay 08 May '05

08 May '05

Hello list, I'm interested to know how the install-fest went on Saturday. I was scheduled to be in Auckland at a convention for the weekend but was stricken with some illness and was left behind. Still I was able to install Ubuntu Hoary on my box. Some news would be welcome. Linz

3 2

RE: [wlug] Internet Banking using Ubuntu and Firefox
by Justin Hyde 08 May '05

08 May '05

Thanks for all your help. I have installed the user agent switch and all seems to be working sweetly. I will contact the bank and advise them accordingly. Problem #1 solved. (how many am I allowed per day ;-) ?) -----Original Message----- From: Greig McGill [mailto:greig@hamiltron.net] Sent: Mon 09/05/05 14:23 To: Waikato Linux Users Group Cc: Subject: Re: [wlug] Internet Banking using Ubuntu and Firefox James Clark wrote: > On Mon, May 09, 2005 at 02:12:22PM +1200, Daniel Lawson wrote: > >>Yeah. No shit. > > I'm sure this was absolutely necessary. Away put your weapons! Dan: Less grump. James: Less zealous. ;) Anyway, on topic... I see that this is very frustrating. I was explaining to Justin on Saturday that we spend a lot of time chasing online suppliers that our clients deal with in order to get them to support firefox. They usually respond helpfully. HSBC seem to be an exception. I would suggest that the useragent workaround will get you going right now, and in the meantime, if you find that their site works flawlessly with the switch, then email them, and let them know this. It may at least convince them to opening up trials of other browsers, once they realise there may not be anything to fix. Regards, Greig. _______________________________________________ wlug mailing list | wlug(a)list.waikato.ac.nz Unsubscribe: http://list.waikato.ac.nz/mailman/listinfo/wlug

2 1

RE: [wlug] Internet Banking using Ubuntu and Firefox
by Justin Hyde 08 May '05

08 May '05

Looks like Firefox number is slightly different Ubuntu = Firefox/1.0 WinNT = Firefox/1.0.2 Browser string from Ubuntu = Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050405 Firefox/1.0 (Ubuntu package 1.0.2) -----Original Message----- From: Justin Hyde Sent: Mon 09/05/05 13:38 To: Waikato Linux Users Group Cc: Subject: RE: [wlug] Internet Banking using Ubuntu and Firefox yes, it should be https://www.ebank.hsbc.co.nz/ WINXP browser = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050321 Firefox/1.0.2 Browser String from www.showmyip.com = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050321 Firefox/1.0.2 Have to reboot to get Ubuntu version, post shortly -----Original Message----- From: mglb1-forwarding Sent: Mon 09/05/05 13:30 To: Waikato Linux Users Group Cc: Subject: Re: [wlug] Internet Banking using Ubuntu and Firefox On Mon, 2005-05-09 at 13:22 +1200, Justin Hyde wrote: > Hi > > After installing Ubuntu on the weekend at the install fest, I tried > accessing my internet banking service with HSBC. > > I got an error message saying that I should use IE or Netscape. I > contacted the bank this morning and received the reply below. > > Could someone using Ubuntu and Firefox check whether they can access > https://ebank.hsbc.co.nz to see if its just my computer or a general > problem. Assuming you meant https://www.ebank.hsbc.co.nz/ then yes, I too get an error message. > Could someone recommend a way of getting around the customer services > people at the bank and through to the IT guys? The only way I can think of is to ask the customer services people. I find email often works better than phone for these sort of problems. > As an aside, I could access this banking service using Firefox on my > WINXP setup. Now this is strange. What version or Firefox were you using under WinXP? They are most probably doing their browser detection using the UserAgent string that your browser supplies which I would have thought would have been fairly similar between Linux and Windows. Perhaps not... You could try going to http://www.showmyip.com/ in both Windows and Linux, and recording the Browser (UserAgent) string it reports, I'd be interested in seeing how they differ. Regards -- Matt Brown matt(a)mattb.net.nz Mob +64 275 611 544 www.mattb.net.nz _______________________________________________ wlug mailing list | wlug(a)list.waikato.ac.nz Unsubscribe: http://list.waikato.ac.nz/mailman/listinfo/wlug

1 0