No SLA, hence the question. Subjectively I expect that a fibre circuit
to a major provider will be delivering very low levels of loss, and very
low levels of jitter. I just don't have enough knowledge of what's
actually normal for a standard business fibre connection in central
Auckland to quantify my "low levels".
As an indication, for this month I've got peak loss of 3.5-4.5% and
average ~0.08% to two different DNS servers on the provider's network.
Off to an Australian host it's a similar level, but at 26ms median rtt
instead of a mere 1.5ms.
On 21/01/2014 15:40, Scott Pettit wrote:
What does your SLA say? If it doesn¹t specify a level
of packet loss/you
don¹t have an SLA but you¹re still spending lots of money then is it
impacting on your performance?
On 21/01/14 15:35, "Matthew Poole" <matt(a)p00le.net> wrote:
Obviously I'm seeing a non-zero level
(averages are in the
zero-point-something range, but some of the maximums are above 0), so
want to know what people consider to be the point where I go from
"unreasonable customer" to "customer with a justified concern"?
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