I think 0.08% is ³ok² but 3.5-4.5% is terrible, if that¹s regular for more
than a few seconds, then make sure your end is okay first, particularly
CPU load on your router, are your interfaces maxing out momentarily, do
you have errors on the interfaces at all. Then if that¹s all ok
definitely log a support case. If we¹re talking momentary impact once a
month then I think that falls in the realm of ³normal² if you don¹t have a
SLA (which implies you¹re on some kind of shared service).
We had a customer who kept opening faults about packet loss for months, in
the end we established that the router at their head office had heavy CPU
load as it was undersized for the circuit they had.
On 21/01/14 16:42, "Matthew Poole" <matt(a)p00le.net> wrote:
As an indication, for this month I've got peak loss
of 3.5-4.5% and
average ~0.08% to two different DNS servers on the provider's network.
Off to an Australian host it's a similar level, but at 26ms median rtt
instead of a mere 1.5ms.
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