Jeremy Brooking <jeremy(a)morenet.net.nz> writes:
James Riden wrote:
Personally I would have thought that nznog is an
appropriate forum to
use to announce major outages - not that any of ours are important
enough to mention here. Am I wrong about that?
A public forum, with no knowledge of subscribed members, to announce
issues to your customers?
I'm not writing from the point of view of a Telstra customer. When the
bigger ISPs have issues, we get tickets raised about the problem and
then have to go digging to see whose problem it is.
I agree that problems which only affect a few non-customers have no
need to be announced here and should go through the usual channels.