On Wed, 26 Nov 2003, Juha Saarinen wrote:
Very true, but is it a fair competitive advantage to
be able to disrupt
other networks operations like that?
I should point out that it wasn't actually very disruptive to our
operations. Everything still worked fine for us, after all - what we, and
our customers, did get was many many calls and e-mails from TelstraClear
customers, asking why latency was suddenly so high, or why they couldn't
get to sites at all. We and our customers simply outlined that the
problems they were experiencing were the result of a policy decision at
TelstraClear, and advised them to contact their TC account manager.
I spoke to one young man who was very upset because he was trying to
install a server and couldn't get to ftp.nz.debian.org
. I answered e-mail
from a LOT of people who couldn't get to nzdating.com
- I had no idea how
popular THAT site was, but do now .. etc etc. The net result was
TelstraClear end-users pissed off with TelstraClear, and ICONZ customers
.. well, ALSO pissed off with TelstraClear.
I'm getting all pissy again, just thinking about the absurdness of the
situation. The engineer in me simply has great difficulty comprehending
the deliberate introduction of inefficiencies or outright faults into a
working system. That sort of thing HAS to come from nowhere else but
John S Russell | Big Geek | Doing geek stuff.