All services should now be restored.

If you're still experiencing problems please contact us on 0800 424 895.

If you require an incident report for your own consumption or to pass onto affected customers please let me know and I'll add you to the list :)

I'll follow up later today with a more detailed post explaining what happened.

Sorry for the inconvenience.


On Thu, 2011-07-28 at 11:32 +1200, Dylan Hall wrote:
Citylink are currently experiencing an outage in our Auckland network.

At this stage we suspect a layer 2 loop has been created resulting in a loss of service.

We have engineers in transit to the Sky Tower now to investigate.


Dylan Hall
Network Engineer
CityLink Ltd
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