On Mon, 24 Sep 2001, Mark Foster wrote:
Maybe someone from Xtra can point out to me why xtra
no longer take network
abuse reports via email ? security/abuse@xtra now autorespond with a
message pointing at a website requiring a form to be filled out..
It's interesting, I reported someone a while ago (an IRCer with
life_stages who I figured Xtra should talk to). I got the auto responder
telling me they didn't take email.
Then I got another one asking for a more accurate time (I use a .net
address and forgot to explicitly mention I was in NZST).
Then I got another one asking for the headers of the email I was
reporting. I was less than impressed.
Strikes me as a huge waste of time - who the hell is
going to want to dob
in spammers if it now takes 4 (or more) times longer to fill in a stupid
web form than it doesnt to click view-headers - forward and add comments
at the top?
Xtra trying to dodge their responsibilities in keeping
their users in check
by making life harder for those who merely want spammers off their backs?
It is a bit silly really, abuse@ is a de facto standard, and requiring it
go via a web form is very counter-productive. However I guess that maybe
Xtra get a lot of emails from silly firewalls and stuff that report
Still, I think it's a bit of a cop-out.
Dylan Reeve - dylan(a)wibble.net
It's just not cricket.
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