Hi gents (and gentesses)
I reported to Paradise that Sorbs was blacklisting a particular Paradise MTA last night
(details below) and their response was that sorbs refuse to whitelist them so there's
nothing they can do about it...
The further state that "SORBS automatically delist the servers after a 48 hour time
period, and mail passing through the once affected mail server should flow as per
normal." yet the information pasted below seems to indicate that the particular IP I
reported has been on the list since Dec 11th 2005.
They're spinning me a line right? The Sorbs record hasn't been updated since Dec
*--- Info from sorbs as of 5 minutes ago *---
Record Created: Sun Dec 11 13:53:04 2005 GMT
Record Updated: Sun Dec 11 13:53:04 2005 GMT
Additional Information: Received: from linda-1.paradise.net.nz
(bm-1a.paradise.net.nz [220.127.116.11]) by vampire.isux.com
ESMTP id 58986B90C; Sun, 11 Dec 2005 13:52:40 +0000 (UTC)
Currently active and flagged to be published in DNS
*--- end info from sorbs *---
Why would Paradise deliberately avoid resolving this issue when pointed out to them? If
anyone from Paradise / Telstraclear would like to jump in and explain why your helpdesker
effectively refused to do anything about the situation then I'm all ears.
Yes, I did report to Paradise through the appropriate mechanism, then I replied to their
automated response, then this morning I phoned to report it and had my number taken
(no-one has phoned back) and a few minutes ago I received the reply to the original
message saying they can't do anything.
Cheers - Neil G
Allied Telesyn Research Ltd
+64 3 339-9509 (ph)
+64 3 339-3001 (fax)
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