Value their jobs ? It's company policy to NOT
advertise major outtages
? I'm more referring to current outtages, if anything. LET PEOPLE KNOW.
I know departments in large provides that have a policy of not advising of
planned outages, let alone unplanned (not implying that this is TC's).
The techs/helpdesk in companies in companies that do not provide full
information they are usual following their company policies or guidelines
(or working with what they at the time). If techs/helpdesk doesn't give out
information for policy reason, in my view the best people to try and change
with this with are your account managers.
Service Implementation Specialist
Level 2, 48 Greys Ave,
P.O Box 5379,
Auckland, New Zealand
Tel: +64 9 359 4104
Fax: +64 9 309 3242
Mob: +64 21 307 763
This email communication does not create or vary any contractual
relationship between Logical and you. Internet communications are not secure
and accordingly Logical does not accept any legal liability for the contents
of this message. The contents of this email are confidential to the intended
recipient at the email address to which it has been addressed. It may not be
disclosed to or used by anyone other than this addressee, nor may it be
copied in any way. If received in error, please contact Logical on 0800 802
729 quoting the name of the sender and the addressee and then delete it from
your system. Please note that neither Logical nor the sender accepts any
responsibility for viruses and it is your responsibility to scan the email
and attachments (if any).