From: Dylan Reeve [mailto:email@example.com]
Sent: Monday, 24 September 2001 12:41
To: Mark Foster
Subject: Re: Xtra Abuse Reports
On Mon, 24 Sep 2001, Mark Foster wrote:
Maybe someone from Xtra can point out to me why
longer take network
abuse reports via email ? security/abuse@xtra
autorespond with a
message pointing at a website requiring a form to
be filled out..
It's interesting, I reported someone a while ago (an IRCer with
life_stages who I figured Xtra should talk to). I got the
auto responder telling me they didn't take email.
I have to admit to being pretty pissed about this as well.
I tried to report an Xtra user who has been throwing SirCam at our mail
servers for a week (~450 blocked at this stage) and successfully ignoring
the "you have a virus you idiot" email they will have been receiving for
every single one of them.
First my email to abuse failed so I went to the form they suggested only to
find the the "mail/news abuse" form is utterly inappropriate for this type
For one thing, YTF do they want (as mandatory fields) my Xtra login and
password to report abuse by one of their users? And they want a copy of the
"offending" part of the email. Everything after "Content-Type:
multipart/mixed; boundary=" is pretty offensive if you ask me. I would have
been happy to provide them with the complete MIME encoded trojan but they
only accepted the first 1500 characters of it.
Does anyone know if complaints(a)xtra.co.nz is likely to get to anyone useful?
If I don't get some kind of response from Xtra today I'm almost pissed
enough to bounce all future offending email to help@xtra until they do.
Andrew J. Stephen Phone +64 4 496 4484
Team Leader, Network Operations Mobile +64 21 2400621
New Zealand Post Fax +64 4 496 4914
"Certainly, Windows XP is no Calista Flockhart. XP has so much pomp
and circumstance that it's front-end weighs more than that of the
cast of Baywatch."
-- JonnyGURU, http://www.systemlogic.net/agurusworld/19/
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